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General Terms & Conditions

Update: juli 2017

In General
Haru Haru Beauty (www.haruharubeauty.com) owns and operate this Website. This document governs your relationship with Haru Haru Beauty (www.haruharubeauty.com). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. 

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites, which are not operated by Haru Haru Beauty (www.haruharubeauty.com). Haru Haru Beauty has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.


Identity
Name: Haru Haru Beauty [www.haruharubeauty.com]
Address: Oude Binnenweg 105B, 3012 JB, Rotterdam, Netherlands
Phone: +31(0)10-7370315 
E-mail: info[at]haruharubeauty.com
VAT-nummer: NL230911213B02 
CoC-nummer: 61548847 


Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. 

Haru Haru Beauty reserves the right to refuse your request. If your order has been accepted, we will inform you by email. As long as the receipt of this acceptance is not confirmed, the consumer can terminate the agreement.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.


(A) Offer
If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer.

The offer contains a complete and accurate description of the products and / or services offered. The description is sufficiently detailed to allow a good assessment of the offer by the consumer. If the entrepreneur uses images, they are a true and fair view of the products and / or services offered. Apparent mistakes or errors in the offer do not bind the entrepreneur.

Each offer contains such information that it is clear to the consumer what the rights and obligations are attached to the acceptance of the offer.

(B) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost’.

(C) Our Contract 
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(D) Payment 
Once you have received a confirmation email, a payment period of 7 days will apply. You can choose from various [payment methods]. The execution and delivery will only take place after your payment, provided that ‘Afterpay with BILLINK’ is selected as your payment method.

Afterpay with BILLINK (The Netherlands only)
Payment must be paid within the prescribed period for payment to Billink B.V. ( 'Billink"). All rights under the claim are handed over by us to Billink who will take care of the collection of the receivable. Your data will be checked and registered by or on behalf of Billink, these data can be used inter alia for the collection of claims and review of orders in the execution of the acceptance policies of affiliated organizations. Billink reserves the right to refuse the customer's request for payment on account. The applicable payment term is a deadline. For late payment, the customer is in default without notice and it is in Billink’s right from the due date of the invoice to charge monthly statutory interest (whereby part of a month is considered as a full month). Billink is also entitled to charge the customer with extrajudicial collection costs in accordance with the law. In the case of business customers, Billink is also entitled to bring reminders and dunning fees into account of the customer, without prejudice to Billink to bring the actual costs incurred by the customer account if it could exceed the calculated amount. These amount costs to at least 15% of the principal with a minimum of 40 euros for private consumers and 75 euros for businesses. Billink is also entitled to assign the claim to a third party. Which in the previous regarding Billink states will in that case also be transferred to the third party to whom the claim has been transferred.


Conformity and Warranty
Haru Haru Beauty ensures that the products and / or services comply with the agreement, the specifications specified, the reasonable requirements of validity and / or usability and the legal provisions existing on the date of the conclusion of the agreement and / or government regulations.

A guarantee offered by Haru Haru Beauty does not affect the rights and claims that the consumer can claim in the performance of the obligations of the entrepreneur against the entrepreneur under the law and / or the agreement at a distance.


Variation
Haru Haru Beauty shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.


Complaints
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know through (complaints[at]haruharubeauty.com) if you have any complaints or comments.


Prohibitions
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and Haru Haru Beauty will report any such breach to the relevant law enforcement authorities and disclose your identity to them. 

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.


Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

A) Cost in case of waiver
If you wish to use the right of withdrawal, the cost of return will be charged to you.

If you have paid an amount, Haru Haru Beauty will refund this amount as soon as possible, but no later than 30 days after the return or withdrawal.

(B) Exclusion of right of withdrawal
Exclusion of the right of withdrawal is only possible for products:
a) made by the entrepreneur in accordance with consumer specifications;
b) which are clearly personal in nature;
c) which can not be returned by their nature;
d) which spoil or age soon;
e) the price of which is subject to fluctuations in the financial market on which the entrepreneur has no influence;
f) for newspapers and magazines
g) for products whose consumer has broken the seal.


Privacy Policy
Our privacy policy, which sets out how we will use your information, can be found at [Privacy Policy]. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.


Intellectual Property, Software and Content
The intellectual property rights in all displayed information, communications or other expressions (including photographic images) made available to you on or through this website, will remain the property of Haru Haru Beauty, its suppliers, or other proprietors, and are protected by copyright laws and treaties about the whole world.


Entire Agreement
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Haru Haru Beauty. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Haru Haru Beauty.